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How South African businesses are using AI in 2024

In this article, we take a look at how South African businesses are harnessing the power of AI. We’ll help you discover practical strategies, inspiring case studies and tips to propel your business into the future.

Sector Spotlight: News Agents

In South Africa, informal township ‘spaza’ shops, which first appeared in the 1970s and were essentially community convenience stores, still exist today. They thrive in some areas and are one example of how a newsagent/convenience store can remain relevant, and to some extent profitable, in South Africa today.


Sector Spotlight: Liquor Stores: In little more than two decades, the South African retail liquor sector has moved from a basic commodity competing with home-grown alternatives to a sophisticated retail operation which also reflects international trend


How to Run a Laundry and Dry Cleaning Business: In South Africa, creeping urbanisation is a major driver for growing demand for laundry services, and automation has helped the industry meet that demand cost-effectively.


How to Run a Luxury Hotel: We interviewed two South African hotel owners about their experiences designing, building and running their own hotels.


The boutique 'art' hotel: Designed by artists, rooms at Daddy Long Legs include one with astroturf floor and braille walls.