InXpress - Carrier Franchise

DELIVERING ONLY THE BEST IN CARRIER LOGISTICS

InXpress works with world-class carrier partnerships such as DHL to take the hassle out of delivery logistics for its customers.

Thanks to our highly resilient business model, diversified customer base, global presence, and tech-driven efficiency, we have steered a clear course through all the economic downturns of the last 25 years, including major events like the pandemic.

We achieved this by proactively handling customer service and simplifying the logistics. We eliminate the hassle of working directly with carriers, ensuring a seamless experience for small and medium businesses.

A GLOBAL ARENA

InXpress provides services in high-demand sectors like e-commerce, automotive, manufacturing, and aerospace where efficient and reliable shipping is essential.

In the booming e-commerce sector, InXpress helps businesses manage both domestic and international shipping with competitive rates. In manufacturing, it facilitates the movement of raw materials and goods. Retailers benefit from its ability to streamline both B2B and direct-to-consumer logistics.

By offering discounted rates through top-tier carrier partnerships, InXpress ensures businesses in these critical sectors can maintain cost-effective and dependable supply chain operations.

THE DELIVERY FRANCHISE THAT GIVES BACK

The InXpress Gives Back initiative is one of the company’s core five values, highlighting our commitment to social responsibility.

Franchisees and employees engage in charitable efforts and community projects worldwide through this program.

InXpress strives to make a meaningful impact beyond business by supporting those in need and fostering a culture of giving. We feel this value strengthens employee morale and customer loyalty and reflects the company’s dedication to building a positive global influence.

WHAT WE DELIVER TO FRANCHISEES

One of the main ways InXpress stands out from the competition is that our business model brings you low investment and overhead costs, thus leading to an exceptionally high ROI:

• No fleet, drivers or storefront setups
• Low license fee of ZAR 287,500
• You only require a laptop, phone and internet connection
• You can go at it alone, only recruiting when the time is right for your business

The InXpress model is scalable, ensuring your revenues and market reach expand efficiently and cost-effectively.

You’ll also enjoy the flexibility between business and personal life and within your business, allowing it to adapt to changes in demand, market conditions, or opportunities without any significant disruptions.

Our recession resistance has been proven. For 25 years, we’ve experienced several global economic challenges and maintained stability and profitability throughout.

Innovative and evolving technology is at the forefront of our business. The software combines an automated shipping platform, a franchisee business management program, and a franchise performance tool.

DELIVERING REAL RESULTS

Our hard work and brand-building have reaped many rewards and recognition of our achievements, including:

• Franchise Times 400 list: Ranked 184 for largest franchise system by revenue (US & Global).
• Ranked 100 in Entrepreneur’s 2023 ‘Top Global Franchisees’ list, highlighting successful and growing franchise businesses.
• A finalist and highly commended in the 2024 Global Franchise Awards ‘Best white-collar franchise’ category.
• In 2021, Global Franchise also named InXpress as Global Franchise Champion.
• InXpress SA has won several international awards, with the most significant achievement being in the ‘Top 3 Country of the Year’ several times.

We’re recognized as top achievers because of InXpress’s great values, which are hugely important for our international network.

SUPPORT AND TRAINING

The InXpress training structure ensures you have the skills and knowledge necessary to succeed. It focuses on comprehensive support in logistics, sales, and customer service:

1. You’ll start with a comprehensive onboarding process that includes online modules and in-person training and covers business fundamentals, shipping industry insights, and operational procedures. You’ll also receive specialized instruction in sales techniques, lead generation, and marketing strategies to drive business growth.
2. We provide thorough training on our proprietary shipping platform, ensuring franchisees and their teams effectively manage shipments, track deliveries, and deliver excellent customer service. This structured approach equips you with the essential tools and knowledge for operational success and business expansion.
3. Each InXpress franchisee benefits from a dedicated business coach for ongoing support. You’ll also have access to regular webinars, workshops, and an online university with over 400 modules. Annual conferences offer advanced training, networking opportunities, and recognition, ensuring you stay current and thrive!

PROOF OF SUCCESS

“Our decision was a big step and thankfully we have had the support and motivation which helped us to become the business owners we have wanted to be. Being Husband and Wife, running a business together for some would be a huge challenge, but we have managed so far and supported each other every step of the way.”

Bryan and Bianca Banwell - SA Bloubergstrand

“Our travels in this wonderful business as a Franchise Owner are and continue to exceed expectations, create freedom, and inspire a hope for what our future holds. A true opportunity for me and my family and I couldn’t be more thankful and grateful.”

Fabio Maestrami - SA Fourways

“The InXpress franchise provided me with a platform to be able to test my entrepreneurship skill in a controlled environment. Transitioning into a new industry can be daunting and the tools that the InXpress Franchise equipped me with contributed significantly to my success. The model allows for freedom to operate with a predetermined framework.”

Shannon and Owen Smith - SA Pretoria

A TYPICAL DAY AS AN INXPRESS FRANCHISEE

MORNINGS

• Review Operations: Check shipment statuses, resolve any overnight issues, and prepare for the day’s tasks.
• Team Meeting: Meet with staff to discuss daily objectives, performance, and alignment on key tasks.

MIDDAY AND AFTERNOONS

• Sales Focus: Devote time to sales activities, including reaching out to potential leads, following up with current clients, and developing new opportunities. This may involve client meetings, networking events, or updating sales strategies.
• Customer Interaction: Address client needs and concerns, provide tailored shipping solutions, and ensure high levels of satisfaction.

LATE AFTERNOON AND EVENING

• Administrative Tasks: Complete admin work, such as financial tracking, reporting, and preparing for the next day.
• Strategic Planning: Analyze business performance, review sales data, and strategize for growth and operational improvements.

Take your first step into success and enquire today!